Final Demand Service
Requests for Final Demands must be placed online at www.acacollect.com and will be processed on or before the next business day.
The Final Demand is date- and time-stamped reflecting when it was created, printed and mailed to the debtor and when it expires.
The ten day period is defined as the day the Final Demand was created plus ten (10) calendar days. If this date falls on Saturday or Sunday, the expiration becomes the first business day immediately following. Please refer to the dates indicated on the Final Demand itself.
If payment in full has been received and is negotiable on or before the expiration of the Final Demand, all commission fees will be waived.
If no payment has been received previous to the expiry date on the Final Demand, the file will be placed for collection and becomes subject to ACA's regular terms and conditions and the full commission rate.
If partial payment or a series of cheques is received, commission fees will be waived on any monies that are negotiable on or before the expiry date of the Final Demand. Subsequent amounts will be subject to ACA's regular terms and conditions and the full commission rate.
ACA reserves the right to request and be provided with proof of payment from the client before waiving their commission on amounts paid within the Final Demand time frame.
ACA may agree to hold a specific Final Demand past its expiration date and not contact the debtor; however, any monies collected remain subject to ACA's regular terms and conditions and the full commission rate.
ACA reserves the right to refuse any collection matter.
Please click HERE to accept the terms and conditions above and proceed to the next screen to complete your request.